Returns

To return a Customizeshops.com product:   Please call customer service at 800 769 6358 .  You must obtain an Return Merchandise Authorization number (RMA).  Please be sure to let us know the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on outside of the return parcel.

What can be returned: Most of the items we sell can be returned for reasons of error on our part or for defective apparel. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned or credited.

What cannot be returned: No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.

Claims for refund or credit must be made within 7 days of receipt of purchased items.

Shipping charges for returned items: All shipping charges for returned products must be paid by the customer. We do not reimburse shipping charges.

Send the package to:

CustomizeShops.com - Attn: Returns
1220 Liberty Way, Suite B
Vista CA  92081